Installing GPS devices

Clientflow ships preconfigured GPS devices — an FMT100 vehicle tracker with wires and adhesive pad pre-fitted. You fit the device in the vehicle and assign it to the right vehicle in Clientflow. The whole setup is five steps: three on the vehicle and two in Clientflow.

In the box

Your FMT100 GPS tracker(s) — wires and adhesive pad pre-fitted
This installation and activation guide

Need devices? You order them right inside Clientflow under Settings → Fleet on the GPS tab, using the Need devices? — Click here button. Tell us how many vehicles you want to equip and we'll get back to you with the next steps.

Fit the device (steps 1–3)

1. Fasten the device

Peel the adhesive pad on the back of the device and press it onto the battery, with the LED indicators facing up.

2. Connect the wires

Connect the wires directly to the battery terminals. Loosen the battery bolts slightly so the wire's terminal can be clamped in together with the car's existing wires.

Power wire → + terminal
Ground wire → − terminal

3. Check the indicators

When both the Status and GPS LEDs are blinking, the device is installed and working.

Indicator	Off	Blinking
Status LED	Not working	Working
GPS LED	Searching	Signal found

It can take a few minutes for the GPS LED to find a signal the first time. Park the vehicle somewhere with a clear view of the sky while the device searches.

Activate in Clientflow (steps 4–5)

4. Log in to Clientflow

5. Assign the device to a vehicle

Open Settings → Fleet.
On the Vehicles tab: create the vehicle with Add Vehicle if you haven't already (name, license plate, type, fuel and an optional assigned team member).
Switch to the GPS tab. Each device is listed by its IMEI — the long number printed on the white sticker on the device itself.
Find the device in the list and pick the right vehicle from the dropdown in the Vehicle column. The device stays Unassigned until you pick a vehicle.

Tip: If you're fitting several devices at once, note which IMEI goes in which vehicle while you're at the car — then assigning them on the GPS tab afterwards is quick.

Once the device is assigned, positions and trips start flowing in. The status column switches to Online as soon as the device is in contact with Clientflow.

See your vehicles live

Once the devices are assigned, you see every position in real time on the Fleet page (Tracking) — a live map, trip history with route and speed, and a vehicle picker. A miniature map is also shown in the sidebar of the Calendar page while you plan.

Read more about fleet tracking in Integrations and billing.

FAQ: GPS installation

Do I have to configure the device myself?

No. The devices arrive preconfigured from Clientflow. You fit them in the vehicle and assign them to the right vehicle under Settings → Fleet on the GPS tab.

Where do I find the device's IMEI?

The IMEI is printed on the white sticker on the device itself — and it's the same number shown on the GPS tab under Settings → Fleet. Use it to match each device to the right vehicle.

The GPS LED isn't blinking — what do I do?

An off GPS LED means the device is still searching for a signal. Park the vehicle with a clear view of the sky and wait a few minutes. If the Status LED isn't blinking either, the power and ground wires are probably not seated correctly on the + and − terminals.

The device shows as "Unassigned" — is that a problem?

No, it just means the device isn't linked to a vehicle yet. Pick the vehicle from the dropdown in the Vehicle column on the GPS tab, and positions will start belonging to that vehicle.

What does a device's status mean?

The GPS tab shows when the device was last in contact with Clientflow: Online (within a few minutes), Recent (within an hour), Offline (longer ago) and Never (hasn't reported yet). If an active vehicle's device stays offline for a long time, check the power connection to the battery.

How do I order more devices?

On the GPS tab under Settings → Fleet, click "Need devices? — Click here" and enter the number of vehicles. We'll then reach out with the next steps.